Gift Cards
Q: How can I purchase a gift card on your website?
A: You can purchase a gift card by navigating to the "Gift Cards" section on our website. Select the desired amount, add the gift card to your cart, and proceed to checkout.
Q: How will I receive the gift card after purchasing it?
A: Gift cards are delivered electronically via email to the recipient specified during checkout. The email will contain the gift card code and instructions on how to redeem it.
Q: How do I redeem a gift card on your website?
A: To redeem a gift card, add the desired items to your cart and proceed to checkout. On the payment page, enter the gift card code in the designated field and click "Apply." The gift card amount will be deducted from your total.
Q: Can I use more than one gift card on a single purchase?
A: Yes, you can use multiple gift cards on a single purchase. Simply enter each gift card code one by one in the designated field during checkout.
Q: What happens if my order total is less than the value of my gift card?
A: If your order total is less than the value of your gift card, the remaining balance will be stored on the same gift card code for future use.
Q: Can I use a gift card in conjunction with a discount code?
A: Yes, you can use a gift card along with a discount code. Enter the discount code first, followed by the gift card code, during checkout.
Q: Do gift cards expire?
A: No, our gift cards do not have an expiration date. They can be used at any time as long as the store exists.
Q: Can I return or exchange a gift card?
A: Gift cards are non-refundable and cannot be exchanged for cash or credit.
Q: What should I do if I lose my gift card code?
A: If you lose your gift card code, please contact our customer service team by email at contact@fabricationstreet.com with proof of purchase. They will assist you in retrieving your gift card code.
Q: Can I check the balance of my gift card online?
A: Yes, you can check your gift card balance by logging into your account and navigating to the "Gift Cards" section.
Q: Are there any fees associated with using a gift card?
A: No, there are no additional fees associated with purchasing or using our gift cards.